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Get instant access to our 18 page key lessons document from a project to implement ServiceNow to an NHS Trust to help them cope with the spike in COVID related demand. 

 The solution was live in 3.5 days!


We explore topics such as:

  • Setting a clear vision
  • Creating environment for success
  • Defining an MVP 
  • Establishing a delivery cadence
  • Tech vs People: Are they both ready?
  • Do not reinvent the wheel
  • Effective vs Ineffective Governance
  • Gaining support where needed
  • Tips around Automation
  • Feedback loops
  • Plus others